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Serving Blacktown for over 54 years

 

Returns & Refund Policy

Alpha Books Company Pty Ltd offer a return if the product is returned within 7 Business Days and ;

1. Unopened and still in their original packaging and in a saleable condition, accompanied by the tax invoice.
2. The product is misbound or faulty.
3. The product you received was different   to the one ordered.
4. NOT obligated to offer a credit for products that are returned damaged or do not arrive.
5. Books mailed or delivered, that are damaged must be reported within 2 Business Days from the recorded delivery date to Alpha Books to allow for refunds.
6. Goods that are packaged with an eBook/access code for online learning, are ineligible for returns if the sealed packaging is opened or accessed unless faulty.
7. Returns freight charges are the customer's responsibility unless misbound or faulty.


Returns Address

Alpha Books Company Pty Ltd
PO BOX 361 
Blacktown NSW 2148